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Tank Diameter - How To Measure and Why It Matters
Do you just measure the outer resin tank diameter? * Yes, you measure the fiberglass tank that contains the resins ( or other media ). Do not be "fooled" by plastic decorative "jackets" sometimes pla
How a water softener actually works and why does it feel slimy
How does my water softener actually work? 1. See Water Softener Basics Why does soft water feel slimy or slick in the shower? ( or what we like to call "silky" ). 1. Water that has been cond
Why is new Venturi Nozzle Assembly wet and label coming off?
Yesterday I received my order. I was happy with the speedy delivery. However, when I open the package it certainly looked like this is a used part. The paper label on the venturi nozzle assembly 718
Why Gravel is Not Needed in Residential Size Water Softener
I read your article about how to replace resin. I am in the process of doing it myself but curious why you do not recommend that tanks under 12" require gravel. I want to do this right but I am
How and Why to use Acid Neutralizing Media Calcite and Corosex ( Magnesium Oxide )
If the water's pH is less then neutral ( 7.0 ), then correction is required to prevent the water from corroding the metal in your plumbing. Most common "symptoms" are blue stains from dissolved coppe
Iron Staining and my Water Softener seems to be working okay, Why is that?
There are several things that could cause you to still be getting staining. 1) It is critical that your system never run empty of salt. 2) It is important that the time of day be kept correct and
I have a Water Softener, but I still have odor in my water. Why is that?
1. Water softeners do not remove most taste and odor problems ( they can remove the metallic taste of iron in water ). 2. Odors from hydrogen sulfide ( "rotten egg smell" ) in wells or "bleach" sm
Sediment filter ahead of the softener - When, Why, and Which one.
QUESTION: I just ordered a Galaxy 5600M system from you today. I was wondering if I should install a sediment filter ahead of the softener? * If you are on a private well and pu
Turbulator - Why Would Someone Use This Over A Standard Bottom Distributor Basket / Riser Pipe?
The Purpose of a Turbulator in your Resin tank: They help in HIGH IRON ( over 3 ppm ) situations to "stir up" the RESIN BEDS and "help" in the cleaning process. We sell them, but we do not "USE
Autotrol 155 or 255 - Injector Size / Color - Why BLUE is sometimes used on 8 inch tanks
Often you will find a Blue Injector ( AP28F-BB, 1032971 ) installed in an Autotrol Valve used on an 8 inch diameter tank, BECAUSE: Most valves come from manufacturer with the BLUE injector installed
Price Matching - Why it's not our policy
* Customer who found similar item online asks, Can you match the price I found online at "" Thanks for asking. New websites ( or Ebay ) dealers come and
Fleck 2500 leak to drain - Reasons why valve is still leaking after replacing the Seals & Spacers ( 60021 )
Reasons why Fleck 2500 valve is still leaking after replacing the Seals & Spacers ( 60121 ). Look at the condition of the Teflon on the Main Piston ( 60900 ). see:
Minimum Shipping and Handling for small items - Explanation
* Our minimum $ 6.00 shipping and handling is to help cover the many costs of processing even the smallest order as items under $ 20.00 include very little "profit". We have many expenses that add up.
# 3 RETURN Policy and Procedure
Return Policy and Procedure - No RMA required. SEND RETURNS TO: RETURNS / "your order number" 752 Commerce DR Unit 12 Venice, FL, 34292-1744 90 day money back - Or exchange. Only
Low Pressure Through Softener On Chlorinated Water
Resin Replacement ( When, Why, and How ) When or Why to replace your softening resins. First let me say that is has been my experience that the resins
Dishwasher Glassware Etching Cause Explained
My glassware in the dishwasher looks spotty, why? The spotty or etched look is not deposits on the glass. It is the actual glass being "eaten" by the soap used. The detergent ( tri-sodium pho
CTA Membrane Not Enough Water
* Customer Writes: I ordered a set of three Microline filters from you at the beginning of the year ( S1224RS CTA Membrane, S7011 Sediment Prefilter, & S7025 GAC Post Filter). I installed the
Air in water lines after Softener Regenerates
If you notice AIR in the water lines the morning after your softener has regenerated, AND the brine water level is normal ( meaning the valve has been sucking the water out and refilling properly ), t
Autotrol Valve Flow Rate Problem - Either Resin in Tank or Valve Discs not Opening Enough
Question:   I have a Autotrol 155 which seems to have a low flow rate while in the service mode. This was noticed over a few days due to an electric shower which was unable to operate corr
Culligan Valve Replacement Question
QUESTION: I got a Culligan Medalist Series water softener and i want to get away from culligan. What valve would replace the one I got. ANSWER: * Sorry, none ( directly ). All true Culligan Valves a