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Distributor Failure in Bottom of Resin Tank
A customer has had 2 distributor failures within a relatively short time. This time he thinks he may have lost the majority of his resin. Can you please shed some light on possible causes for distribu
Adding Carbon to Resin in same Tank - Not Recommended
How much of the carbon do I need to add to resin? * NONE. The small amount that some manufacturers add ( Rainsoft and Ionics are two, but there are others ) does next to nothing after 3 months.
Choosing a Resin - What is the Difference
I'm trying to decide what kind of resin to buy. I would like a quality resin but I don't know enough about the manufacturers to know if there IS a better or more efficient resin.
Which is better or cheaper... Powdered Resin Cleaners or Res-Up Liquid?
Do you sell the acid that goes in the Res-Up Feeder? If so, what is your price per gallon? ** We currently do not "ship" the Res-Up. Most Home Depot stock in the Quart size, so check with them.
Autotrol Valve Flow Rate Problem - Either Resin in Tank or Valve Discs not Opening Enough
Question:   I have a Autotrol 155 which seems to have a low flow rate while in the service mode. This was noticed over a few days due to an electric shower which was unable to operate corr
Hard water when Autotrol Valve is working and using Salt properly - By Passing the RESIN?
Problem: ** If the Autotrol softener valve is truly operating correctly and you truly have NO Soft Water, then it would mean the water is NOT going through your RESIN. By pass points are: * # 4 valve
Media ( Resin, Carbon, Greensand, Calcite, etc ) Getting Up Into the Valve Head - Causes
If Media ( i.e. Resin, Carbon, Greensand, Calcite, etc ) is getting up into the Valve Head, and causing the valve to either "jam" in cycle, or fail to "shut off" flow to Drain ( due the media up in t
How To Replace Media ( Carbon, Birm, Greensand, or Calcite ) in Filter Tank
1. Turn off water, unplug control valve from electric outlet, disconnect control valve from water lines, and drain line. 2. Unscrew control valve ( may require two people ) from Tank. 3. Remove contr
Tank Diameter - How To Measure and Why It Matters
Do you just measure the outer resin tank diameter? * Yes, you measure the fiberglass tank that contains the resins ( or other media ). Do not be "fooled" by plastic decorative "jackets" sometimes pla
Low Pressure Through Softener On Chlorinated Water
Resin Replacement ( When, Why, and How ) When or Why to replace your softening resins. First let me say that is has been my experience that the resins
Low Pressure Through Softener On Well Water
PROBLEM: Our water comes from a well and is not chlorinated. The water pressure is good coming in but no pressure coming out. What is the problem? POSSIBLE CAUSES: 1 ) A filter ( used in 12 inch hous
No Pressure Unless the Softener is By Passed
When do the resins in the softener tank need to be changed? 1. The average water softener will not need it's resins replaced in it's life time ( 20 + years ). 2. Water softening resins need
Culligan Valve Replacement Question
QUESTION: I got a Culligan Medalist Series water softener and i want to get away from culligan. What valve would replace the one I got. ANSWER: * Sorry, none ( directly ). All true Culligan Valves a
Will a Water Softener remove the iron from my water?
Yes, if the iron is still in solution ( it has not been oxidized ). How much it can remove depends on the size resin tank of your softener. The more iron in the water, the larger the resin tank needs
Iron Staining and my Water Softener seems to be working okay, Why is that?
There are several things that could cause you to still be getting staining. 1) It is critical that your system never run empty of salt. 2) It is important that the time of day be kept correct and
Orange Sand Coming Into House
Orange Sand coming into House Our resin tank appears to have failed. The system filled our house plumbing with an orange sand like material. We close the bypass valve and flushed the system. What shou
Sears and GE Smartwater - Water Not Soft - Distributor Oring problem and solution
Sears Kenmore, North Star, Mortons, Ecodyne, Ecopure, Whirlpool, and GE Smartwater softeners use the same clamp to tank valve design since the early 1990s. And on occasion the distributor o-ring, tha
Pump Pressure Low or Cycles OFF and ON ( Well Water )
QUESTION: The well pump cycles on and off rapidly. I changed the pressure switch, same thing. Pressure tank??? Pressure tank doesn't leak any water from air stem. * Good. If no water
Why Gravel is Not Needed in Residential Size Water Softener
I read your article about how to replace resin. I am in the process of doing it myself but curious why you do not recommend that tanks under 12" require gravel. I want to do this right but I am
Pyrolox - How To Replace / Use in Filter Tank
For reduction of iron, manganese, and hydrogen sulfide. Requires high flow rate for back washing ( very heavy media ) Requires frequent back washing ( to remove oxidized sediments ) Will not rem