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Hydrogen Sulfide levels affected by amount of water used and the ground water table
CUSTOMER WRITES: I have increased the chlorine and it seems to be doing the trick. Thanks for all your help. One last question, what did you mean by; Are you using extra water for irrigation latel
# 1 Shipping and Placing Order Questions: How to, When, How Long, From Where, What Methods
You must place order ONLINE ( or by Phone if you don't have access to a computer ) and we must receive Payment before order will be processed or shipped. You can Create an Order ( or Quote ) in online
Where is my package - no tracking - delays - best methods
If your order is not received in 7 - 10 days, or no tracking progress is shown online, there are several possible reasons for this. DOMESTIC ( USA ) First Class Mail orders normally arrive in 7 days
Links to Other Websites
Water Related Sites Hard Water and Softening Explained - Treatment Systems for Household Water Supplies Clack Corporation - Drinking H2OSystems, Brine Tanks, Pres
# 3 RETURN Policy and Procedure
Return Policy and Procedure - No RMA required. SEND RETURNS TO: RETURNS / "your order number" Softenerparts.com 752 Commerce DR Unit 12 Venice, FL, 34292-1744 90 day money back - Or exchange. Only
Low Pressure Through Softener On Chlorinated Water
Resin Replacement ( When, Why, and How ) When or Why to replace your softening resins. First let me say that is has been my experience that the resins
No Salt Systems for Water Softening
I see ads for "No Salt" needed water conditioners. How do they work without using salt? 1. Many dealers will advertise a no salt water conditioner. Any brand of water conditioner can be oper
Low water flow RO filters - Tank Pressure Problem
The number one reason for low water flow from a reverse osmosis system is low air pressure in the holding tank. The Problem: Low Volume and Poor Pressure Little to No air pressure will result in
Common Water Problems
What types of water problems are common? Hardness in your water. Hardness is dissolved rock and minerals like calcium and magnesium. Water hardness causes scale build-up in your pipes, washing ma
By Pass - Autotrol Old Style - How to Use
Question: How do you turn the bypass valve on / off ? What does 61F do? The old style Autotrol By Pass Valves ( 156 used on 155 valves ) operate by using a "push in" method of redirecting the flow. I
Odor - Sulfur (Hydrogen Sulfide) in your water
Hydrogen sulfide is a gas that causes an obnoxious rotten egg odor in your water. Hydrogen sulfide is caused by rotting and decaying organic matter in the underground aquifer. Hydrogen sulfide ( H2S )
# 4 EMAIL QUESTIONS - Better than a PHONE call.
For the fastest assisting with troubleshooting your water softener / filter problem, we strongly encourage you to email us. Please include your brand or valve type, and a description of the problem an
Minimum Shipping and Handling for small items - Explanation
* Our minimum $ 6.00 shipping and handling is to help cover the many costs of processing even the smallest order as items under $ 20.00 include very little "profit". We have many expenses that add up.
Err 3 on 740,742,760, or 762 Logix Timer
Question: I have an Autotrol 760 water softener that is displaying an ERR 3 . My manual said the most common problem is the optical sensor, so I ordered one from you, but it failed to fix the problem.
# 2 Pick Up at your Location ( store )?
We do not have a retail outlet. It is recommended that you place your online order and let us mail it to you. You can pick it up, but the order must still be placed ONLINE and PAID in advance of pick
Sales Tax 7% for Sarasota County Florida
Question: I noticed in my recent order you were charging me 7% for state tax. Why? Required in Sarasota county, where we are located, and affects all sales made by customers with addresse
Technetic 1000, Plus, 1100i replacement Valve Recommendation
Customer Question: Hi I have an Technetic 1100 it needs to be replaced can you tell what one would be the best to replace it with. Thanks The Valve that is closest to your Technetics is the Autotro
Kinetico Systems are Proprietary
Kinetico systems are proprietary. Except for RESIN , High Capacity Standard Mesh can be used if the Hardness is less than 20 grains per gallon, or the resin amount per tank is 1 cu.ft. or more. Fine M
Stinky - Rotten Egg - Odor
Hydrogen sulfide is a gas that causes an obnoxious rotten egg odor in your water. Most noticeable when water is first turned on ( because the gas separates from the water and collects in the pipes as
460TC or Logix 740 - Which Timer Replacement is Best?
Hello. I am helping my father purchase an Autotrol 255 Valve Module and I noticed that there are two option I can choose from. There is one that comes with the 460TC timer and one that comes wit