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# 1 Shipping and Placing Order Questions: How to, When, How Long, From Where, What Methods
You must place order ONLINE ( or by Phone if you don't have access to a computer ) and we must receive Payment before order will be processed or shipped. You can Create an Order ( or Quote ) in online
Tank Diameter - How To Measure and Why It Matters
Do you just measure the outer resin tank diameter? * Yes, you measure the fiberglass tank that contains the resins ( or other media ). Do not be "fooled" by plastic decorative "jackets" sometimes pla
# 3 RETURN Policy and Procedure
Return Policy and Procedure - No RMA required. SEND RETURNS TO: RETURNS / "your order number" Softenerparts.com 752 Commerce DR Unit 12 Venice, FL, 34292-1744 90 day money back - Or exchange. Only
CANADA - Does Softenerparts.com ship to Canada
Yes. We ship to Canada all the time. Small parts under 32 ounces can be shipped by Air Mail in large bubbled envelope ( and pass through Canadian Customs with little or no delay ). Larger items that
Low Pressure Through Softener On Chlorinated Water
Resin Replacement ( When, Why, and How ) When or Why to replace your softening resins. First let me say that is has been my experience that the resins
Average Salt Amount Needed and Normal Water Level In Brine Tank
The amount of salt needed to properly recharge a water softener is mostly based on the amount of resins being recharged. 3/4 cu.ft. resin = 6 - 9 lbs. 1 cu.ft. resin = 8 - 10 lbs. 1.5 cu.ft resin = 1
Microline Filters S7125 and S7128 are Different Size - Proprietary
Customer Writes: I have an aquapro TFC-4 RO system installed in my home. I need replacement filters ( S7125 and S7128 ) and am having a hard time locating them. I see filters labeled as for TFC-4
Low water flow RO filters - Tank Pressure Problem
The number one reason for low water flow from a reverse osmosis system is low air pressure in the holding tank. The Problem: Low Volume and Poor Pressure Little to No air pressure will result in
Trouble Shooting Guide for the Fleck 5600 and 5600 Econominder Valve
  PROBLEM   CAUSE   CORRECTION 1.  Softener fails to regenerate. A.   B. C. Electrical service to u
440iHV, 460TC, 460i Timer Assembly WARRANTY Policy of Softenerparts.com
Full warranty policy for the 440iHV, 460TC, and 460i timer assemblies. 90 days free exchange warranty We ship you a replacement (and pay postage to you) Then you return the defective one in same bo
Backwash Plug Number - Autotrol How can I tell what number of backwash plug I need?
Your existing BACKWASH PLUG should have a small number on it. The number matches the diameter ( in inches ) of your resin tank. The most common is 9 ( for 9" x 48" tanks ). Thus the part number woul
740 and 760 Logix Timer Programming Instructions
Best place to start is the un-programmed state: Press and hold "set" ( square ) and "down" ( arrow ) buttons together for 5 seconds. Then press and hold "set" ( square ) button for 5 seconds. You will
Freeze Damage to Air Check Body Autotrol 255
Recent Hard Freeze and Colder than normal Winter Temperatures have caused a lot of damage to the sight glass of the Autotrol water softener model 255. So be sure to check this part if you are having
How to Set Meter without the People or Hardness Labels on Fleck Econominder Valves
Andrew, Thank you for the very prompt shipping of my Fleck 5600 Econominder Controller. I've purchased two items from you and both times the shipping has been excellent. I have a
Will a Water Softener remove the iron from my water?
Yes, if the iron is still in solution ( it has not been oxidized ). How much it can remove depends on the size resin tank of your softener. The more iron in the water, the larger the resin tank needs
Rainsoft Amazon Gold Series ( Silver Series ) Seals ( Gaskets ) and Spacers are Fleck Parts
The valve body of the Rainsoft Amazon Gold Series ( and not electronic Silver Series ) are basically the Fleck 5000 or newer Pro Flow version of the Model 5000 valve. See our parts list here: http://w
Sears Valve Body drips at INLET
Customer Writes: (CLICK IMAGES TO ENLARGE) I have a Sears water softener. Model 625.348590 It is leaking where the supply side water inlet goes into the top valve body. Just drip drip drip all th
Water Soft WSCB-32D is Autotrol 255 460i or Fleck 5600 SE
Water Soft WSCB-32D is Autotrol 255 460i or Fleck 5600 SE Just to confirm. Our softener is WaterSoft model WSCB-32D. I was told by CSI Control, who referred me to you, that the control valve is 255 46
What Brine ( Salt ) Setting Amount to Use?
Question: Does the adjustment for the salt dosage need to be adjusted based on the hardness of the water? I haven't changed it from where it was set but didn't know if I needed too. **** The am
# 4 EMAIL QUESTIONS - Better than a PHONE call.
For the fastest assisting with troubleshooting your water softener / filter problem, we strongly encourage you to email us. Please include your brand or valve type, and a description of the problem an