Please place Orders Online

Email Questions
support@softenerparts.com

Technical Support 7 days a week.


Softenerparts.com is a BBB Accredited Water Conditioning Equipment Store in Venice, FL
Knowledge Base:  

You are here: Knowledge Base : FedEx
Page of 1
# 1 Shipping and Placing Order Questions: How to, When, How Long, From Where, What Methods
You must place order ONLINE and we must receive Payment before order will be processed or shipped. You can Create an Order ( or Quote ) in online CART, and send payment later, but again, nothing is pr
Minimum Shipping and Handling for small items - Explanation
* Our minimum $ 6.60 shipping and handling is to help cover the many costs of processing even the smallest order as items under $ 20.00 include very little "profit". We have many expenses that add up.
# 2 Pick Up at your Location ( store )?
We do not have a retail outlet. It is recommended that you place your online order and let us mail it to you. You can pick it up, but the order must still be placed ONLINE and PAID in advance of pick
PayPal payments and selecting Shipping Method and Address
You can select your shipping method from the drop down box before or after you click the " Checkout with PayPal " button. If you choose to go to PayPal without selecting the shipping method first, t
How do you order parts on your web page?
How to Find and Order parts on the Website: Use the "Search for Part ???" box at the top left of the web page to enter part number or brief description of the part you are seeking, then click on the
Firefox Browser preventing Check Out - Why - How to Fix
Since November 2019, we have reports of users of Firefox Browser not being able to complete the Check Out Process. This will occur if you have the "STRICT" setting ( it blocks things required for pro