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You are here: Knowledge Base > Resin & Media Replacing
Orange Sand Coming Into House
Last Updated: 05/31/2018
Orange Sand coming into House Our resin tank appears to have failed. The system filled our house plumbing with an orange sand like material. We close the bypass valve and flushed the system. What should we do with the water conditioner repair or replace? Is the resin tank warranty good for life the system. Our system is 10 years old.

** This is RESIN ( orange is most common color, but it's actually made in brown and black also ).

ANSWER Repair. Most warranties expire after 5 years. This problem is very common on chlorinated "city" water, but can occur on well water too. The distributor tube inside the resin tank has failed. You can replace the distributor tube by purchasing a new "bottom" distributor and gluing it to a piece of PVC pipe. SEE: DISTRIBUTOR - BOTTOM 1.05 O.D. This part combines with a piece of 3/4" PVC pipe( 1.05" O.D. ), which may be a little larger in diameter than the 13/16" O.D. size you may have now ( if your system is an Autotrol made before 1998, that is about the time they changed to the larger size now used on all new valves ). Many other brands have been using the larger 1.05" diameter tube for a longer time. If need be, you can adapter to the opening in the bottom of your valve ( the tube is held into the Valve by an oring, so it pulls out and pushes back in ) by saving 6" of your old 13/16" pipe and gluing it INSIDE the 3/4 PVC pipe ( it is a nice tight fit when using Schedule 40 PVC ). You will want to check the resin level in the tank. It needs to be at least 1/2 full.



And for information on replacing the Distributor - Pipe - Resin,
SEE: RESIN REPLACEMENT GUIDE

If Faucets are Clogged, then you have a MESS and two choices:
1 ) Call a Plumber - expect hours of labor charges
OR
2 ) Start removing the fixtures of your plumbing
a ) Faucet heads have screens and "aerators" that will need to be cleaned
b ) Some "valves" will need to be removed, as they have small holes internally that the Resin will be clogging
c ) FLUSH each line, while you have the fixture apart, to "clear each line" ( note: this may need to be repeated more than once )
d ) If any hot water was "run", you'll want to Drain the hot water tank from the bottom of the tank, since Resin will be accumulating there too.

** I've done the above twice for customers. Messy and time consuming task.
If you have basic hand tools, and have ever removed faucets or fixtures before, you can do this yourself.
OR
maybe you have a relative, a friend, or a handy neighbor, who can help you
( and save you hundreds of dollars a plumber is likely to charge to do the work ).



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