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Stolen Credit Card Information- someone made an unauthorized charge to card number after it was used on your website
Last Updated: 01/27/2018
Sorry to hear of your credit card breach.
And I appreciate your calm demeanor in telling us about it ( we have had a few "fly off the handle" when they have a similar issue, over the 18 years we have been selling online ).

There are many possible ways for this critical information to be stolen,

Reference:



but it was not by Softenerparts.com,
because we NEVER have that information.

It is all processed electronically, and we have NEVER seen nor had access to the card information.

The card information is encrypted by Volusion.com in their Shopping Cart, and forwarded to Authorized.net ( Payment Gateway ) and then our merchant account at Chase Paymentech, who then obtains the authorization from the actual card issuing Bank ( Visa, MasterCard, Discover, or American Express ).

They in turn "authorize" the transaction, and then Volusion.com generates an order number, and gives us the "authorization" number received.



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