When it goes through the cycle it doesn’t take the water from the brine tank and then it overflows when it refills, is there something I can do or is the module defective. This started a few months age and I tried setting the salt use higher and put your cleaner through it but to no avail. Is there anything you can help me with.
The problem has many possible causes.
Some would involve the Upper Valve Body, but most do not.
Also, the Upper Valve Body is not likely to be "defective",
but the Injector, Injector Screen, and Backwash Plug with flow control ball are all areas to "Check" for clogging or "debris".
Also, the # 2 and # 3 valve disc must be closing ( and staying closed ) during the 50 minutes of the Brine Rinse ( suction ) cycle.
Most of the time, with an older Lower Valve / Tank adapter and Drain,
the problem is with a connection to the Brine tank or a clog ( restriction ) in the old Drain pipe / hose.
Here is our article on Brine Tank Overflow, and you'll find a list of things to be checking.
Also, this "Tear Down" Video might help you understand how to take a part the 255 valve.
* Additional Reference Information *****
The Autotrol 255 Valve Body and Timer Assembly ( 440 ) can be repaired / rebuilt / upgraded, in the following ways.
Please review the LINKS below
255 Rebuilding, Kit, and 440 Timer Repair Guide
255 Diagrams and Parts List
255 Upper Valve Body Replacement without Timer Assembly
460TC is a replacement for 440 timers, and is a little "simpler" to program.
It has improved drive motor, electronic timer, and only 3 drive gears ( old 440 had 8 and 4 that loved to break ).
The Logix 740 is a better design ( all the cycle times are controlled by the electronics ), and since it uses a rear drive motor ( with 1 gear ), it is less likely to fail mechanically.
There is a little more involved to the programming, and requires you know your resin capacity ( amount in cu.ft. ), in the long run, we believe this to be the best replacement timer option.
However, please NOTE: The 740 Logix is only available for use on the 255, 263, or 268 Valve Bodies, and if you have an older 155 or 163, 168, and just need / want to replace your 440 timer, you must use the 460TC or replace the Entire Valve Head ( with newer 255 or Performa 263 / 268 Valve ).
There is no way to use the LOGIX timers with old 155, 163, 168 models.
Review the information on the two ( we have photos, videos, copies of directions, etc ), and you can make an informed decision. Either will work.
460TC timer assembly
255 upper valve body with 460TC timer
255 Upper valve body with Logix 740 timer
740 and 760 Logix Timer Programming Instructions
AND The BEST would be the complete metered ( regenerates based on actual demand - water used ) control Logix 760 on a complete new 255 Valve,
Complete Valve Head 255 with 760 Logix Controller
Old Valve Replacement Guide / Directions
> # 1 FAQ = High Water in Brine Tank - Problem -Softener does not remove the water from my salt tank or overflow
> 3 ways the Backwash cycle could be "blocked" in an Autotrol system
> 440 - 460 Output Gear Repeatedly Breaking After Replacement.
> 440 or 440i - Which Timer Assembly Do I Have - How to Tell
> 440 or 440i or 460TC - Cycles controlled by the Camshaft used
> 440 Timer Rebuilding / Repair / fix Guide
> 440 Tripper Arm Gear Repeatedly Breaking After Replacement.
> 440 Upgrade to 760 metered demand Logix Timer - How?
> 440i motor replacement guide
> 440i Sticking in Backwash or Brine Refill
> 440iHV, 460TC, 460i Timer Assembly WARRANTY Policy of Softenerparts.com
> 460i Timer RESET if it is Regenerating EVERY NIGHT
> 460TC or Logix 740 - Which Timer Replacement is Best?
> 460TC Timer Off Set When Multiple Valves Used
> 740 and 760 Logix Timer Programming Instructions
> 940 and 960 Timer Obsolete - Replacement Options when used on 255 Valve
> Air Check - Ball seated or dropping early during the BRINE/SLOW RINSE -Autotrol 155 or 255 Series
> Air Check Autotrol Old 36F or Newer Style - How to Tell - How to Clean
> Autotrol 155 ( 1550-TC ) Valve Leaks - How to solve them
> Autotrol 155 or 255 - How to Tell Which You Have
> Autotrol 155 or 255 - Injector Size / Color - Why BLUE is sometimes used on 8 inch tanks
> Autotrol 155 or 255 High Water in Brine Tank - Problem No Suction or Overflowing
> Autotrol 155 with 440 Upgrade to 740 Day timer or 760 metered demand Logix Timer - How?
> Autotrol 163 or 168 Rebuild Kits
> Autotrol 163 or 168 replacement Valve Recommendation is Performa 263 or 268
> Autotrol Date Codes - Serial Numbers
> Autotrol Valve Flow Rate Problem - Either Resin in Tank or Valve Discs not Opening Enough
> Autotrol Valve Leaking to Drain after Replacing Valve Discs
> Backwash Plug and Injector Cap Removal Tool
> Backwash Plug Number - Autotrol
How can I tell what number of backwash plug I need?
> Brine Refill after Autotrol 155 or 255 Repair - Purge Air from the Valve head, Brine line & Air Check
> Brine Refill Problem - No water in salt tank - Autotrol
> By Pass - Autotrol Old Style - How to Use
> By Pass - Autotrol Old Style - Leaking When Connected to New Autotrol Valve
> Calender Over Ride setting for 760 and 762 Logix Timer Programming
> Can an Autotrol 255 valve be converted from softener use to filter ( carbon ) use?
> Err 3 on 740,742,760, or 762 Logix Timer
> Fittings Measurements Different Then Expected ( 1/4 and 3/8 fittings )
> Freeze Damage to Air Check Body Autotrol 255
> Gears, Housing, Motor Inside the 460i and 460TC timers - What is the difference?
> Hard water when Autotrol Valve is working and using Salt properly - By Passing the RESIN?
> How To Repair A Logix Controller - Replacing Back Up Capacitor on the Board
> Model 172 and 180 are Obsolete - Commercial Autotrol Valves and Parts
> Model 360, 363 and 368 Autotrol Valves and Parts
> NovRam, 460i and 460TC timers - What is the difference?
> Performa Valves Keep Breaking 440i Timers - Solution is...
> Screen shows 1.1 on 740,742,760, or 762 Logix Timer - Button Test Mode
> Setting Time of Day with the Autotrol 440 Tripper Arm Gear 99F
> Technetic - Series 1010 Bypass Valve
> Technetic 1000, Plus, 1100i replacement Valve Recommendation
> Top Distributor Modifications - MD1203 used with Performa 263 and 268
> Turbulator - Why Would Someone Use This Over A Standard Bottom Distributor Basket / Riser Pipe?
> Water Soft WSCB-32D water softener = Autotrol Valve Links