They have a clause in their guarantee ( Terms and Conditions ),
about weather being one reason that voids their refund policy.
Reference Pages 156 and 157 of their Terms and Conditions,
You'll find on Page 157, Under "C" - Exceptions, subsection # 2 = "see Liabilities Not Assumed"
and refers back to lisk on Page 156
Liabilities not assumed
subsection "D" is where "WEATHER" is one of the MANY reasons they will not "assume liability" for "delay" or "damage" to packages.
