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Average Customer Review:

5 of 5 Total Reviews: 73 Write a review.

0 of 0 people found the following review helpful:

Honesty	October 21, 2018
Reviewer: DENISE ARNETTE from ROBERTSDALE, AL United States

I just wanted to thank you for all your help!
My husband and I put the new piston and seal kit that you recommended on my mom's control valve and all is well. That was an easy fix, thanks to your helpful video.
Thank you for being honest and guiding us in the right direction on our purchase!
Sincerely,
Denise Arnette

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Timer	January 9, 2018
Reviewer: TDC from Morehead City, NC United States

My recent home purchase had a softener which I have never been exposed to. A local firm offered a preventive maintenance program which I signed up for. I was told my unit was old with many problems and it needs replacing.$2,400.I challenged this by having my water checked at another firm. Bingo. It was fine. All I needed was a new timer which Ted delivered on the promised date. The videos had me replacing it within 15 minutes.
Great team and I will be returning and telling others where to get their softener needs.

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0 of 0 people found the following review helpful:

Fast shipping of softener parts	December 6, 2017
Reviewer: Brian Brett from Tottenham, ON Canada

Hello,
Want to thank you for your excellent service and very fast shipping.
Parts arrived in Canada within four working days since ordering, very well packed quality products.
I will be ordering more parts in the future.
Thanks again,
Regards,
Brian Brett. Ontario Canada.

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Incredible Service	September 30, 2017
Reviewer: Tom H from North Liberty, IA United States

First purchased a softener power head that arrived in 2 days, fit perfectly, works great. Second, ordered seal and plug for leaking bypass valve. Excellent parts arrived in here in Iowa from Florida the next day! New parts fit and work perfect for less than a service call. How-to-videos are very helpful!

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Add White Resin to water softener	May 17, 2017
Reviewer: Brian Ton from Marion, IA United States

My well water comes out after water softener has a slight yellow color and I already ordered 8 lbs. of white resin from Softener Part.com to remove color. If I add the White Resin into the media tank, do I need to take out any amount of current Cation Softening Resins inside the media tank to make room for white resin (I have 8" diameter tank)? If yes and how can I do? Please help me on this?
Thanks,

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