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Average Customer Review: Average Customer Review: 5 of 5 5 of 5 Total Reviews: 86 Write a review.

  0 of 0 people found the following review helpful:
5 of 5 Water softener part December 26, 2019
Reviewer: Deana Lashley from Cedar Key , FL United States  
My softener system quit working for no apparent reason yesterday. I did some checking and found that it had power, for the life of me I just couldn’t understand why it would just stop. I did a little more in-depth searching and found a small tree frog, fried to a crisp, behind the control board. I wanted a 2nd opinion, so I did some searching and found Softener Parts, it has been my lucky day! I sent them an email hoping to get a reply by tomorrow....oh no, they are MUCH better than I even hoped for! I literally heard from them, with the correct part number, in less than 10 minutes!!! You ROCK! My part will be on its way and I couldn’t be happier! I just knew I was going to have to buy a whole new system, right here after Christmas! Thank you again! I will definitely tell everyone I know! We live in an area of Florida that uses wells and everyone I know has a water system, it’s so nice to find a business that is prompt and affordable.

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  0 of 0 people found the following review helpful:
5 of 5 5600 Rebuild Kit Pistons and Seals Softener December 8, 2019
Reviewer: Phillip Farano from Henderson, NV United States  
Mine is the 5600 'L', a real antique..
The amount of info on the web site is impressive to include manuals, exploded views, etc..

The repair concept, using the videos, is straight forward and complete.

I sent a well deserved 'Thank You' email, which surprisingly was replied to quickly..

Thanks again for a successful solution..

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  0 of 0 people found the following review helpful:
5 of 5 Rebuilt Autotrol 255 and Resin Rebed: 3 Hrs! September 23, 2019
Reviewer: Daryl Harper from Black Diamond, WA United States  
I chatted with a couple local water softener professionals ... all knowledgeable and good.  But, no one wanted to rebuild my Autotrol 255 and everyone wanted $800 to rebed.  I get it ... there's alot of business out there just selling new units, so I don't blame them.  So, $225 in media and $70 in valve parts and I have a completely cleaned valve with new flapper valves, injector, spring, air check sight glass and o-rings.  The Pentair youtube videos were simple to follow.  I just ordered a water test kit (Hardness, Iron, Ph) for my well water to see how effective the softener really is over time.  Thanks for a fine website and a Proverb in the signature from Andrew's email.  Blessings on your business.

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  0 of 0 people found the following review helpful:
5 of 5 Amazing - Saved me $100’s of Dollars July 8, 2019
Reviewer: David Dimberio from Huntertown, IN United States  
Thank you for the outstanding support and responsiveness to email.  Very thorough response and was eager to find me a solution that got my water softener back up and running with the least amount of cost.  Thank you again!!

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  0 of 0 people found the following review helpful:
5 of 5 I don’t know what I’d do without you June 14, 2019
Reviewer: Anonymous Person from Easton, PA United States is the best, most comprehensive website, bar none. I don’t know what I’d do without it.

The parts are affordable, the videos are priceless and easy to follow, and the supplemental information is gold.

I’ve single-handedly rebuilt my Autotrol 155 with zero prior knowledge of water softeners. I was intimidated at first, but I brought my iPad to tackle the job with Youtube videos there beside me to guide me.

The website has a wealth of knowledge, ordering is easy, shipping is fast, and the parts work.

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