Order Pick Up Policy
Pick Up at your Location ( store )?

We do not have a retail outlet.
It is recommended that you place your online order and let us mail it to you.

You can pick it up ( Englewood, FL location only),
but the order must still be placed ONLINE and PAID in advance of pick up at our warehouse.

You are still charged the standard minimum S & H fee.
* Please Add a NOTE - "Hold for Pick Up"
( order notes section provided at end of Check Out near "Place Order" final button ).

Our location is a shipping warehouse and not a store.

Our shipping clerks can not answer technical questions.
* ( Email your questions for answers ) *

The "window" for Pick Up is 2:00 - 4:30 pm. Mon - Friday.
Earlier pick up may be possible but contact us ahead of time to make arrangements.

All orders are shipped same business day before 3 p.m. EST by U.S. Mail, or FedEx Ground ( heavy items ) for a FLAT Rate if standard shipping and handling in USA.

So, customers in the Sarasota / Tampa Bay area can usually expect to see their order arrive in 1 business day.

We also offer FedEx ground for next business day delivery in the State of Florida

Orders should be placed using our secure on line shopping cart system.
For special requests or for items not listed please contact us by email

Main Warehouse Address is:
NEW LOCATION AS OF July 27th 2020:

517 Paul Morris DR STE C3
Englewood, FL 34223

Again - Orders must be placed Online before pick up.
E-mail Questions, support@softenerparts.com