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Customer Reviews of Softenerparts.com
Customer Reviews of Softenerparts.com
 
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Average Customer Review: 5 of 5 Total Reviews: 72 Write a review.

  0 of 0 people found the following review helpful:
 
Timer January 9, 2018
Reviewer: TDC from Morehead City, NC United States  
My recent home purchase had a softener which I have never been exposed to. A local firm offered a preventive maintenance program which I signed up for. I was told my unit was old with many problems and it needs replacing.$2,400.I challenged this by having my water checked at another firm. Bingo. It was fine. All I needed was a new timer which Ted delivered on the  promised date. The videos had me replacing it within 15 minutes.
Great team and I will be returning and telling others where to get their softener needs.

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  0 of 0 people found the following review helpful:
 
Fast shipping of softener parts December 6, 2017
Reviewer: Brian Brett from Tottenham, ON Canada  
Hello,
Want to thank you for your excellent service and very fast shipping.
Parts arrived in Canada within four working days since ordering, very well packed quality products.
I will be ordering more parts in the future.
Thanks again,
Regards,
Brian Brett. Ontario Canada.

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  0 of 0 people found the following review helpful:
 
Incredible Service September 30, 2017
Reviewer: Tom H from North Liberty, IA United States  
First purchased a softener power head that arrived in 2 days, fit perfectly, works great. Second, ordered seal and plug for leaking bypass valve. Excellent parts arrived in here in Iowa from Florida the next day! New parts fit and work perfect for less than a service call. How-to-videos are very helpful!

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  0 of 0 people found the following review helpful:
 
Add White Resin to water softener May 17, 2017
Reviewer: Brian Ton from Marion, IA United States  
My well water comes out after water softener has a slight yellow color and I already ordered 8 lbs. of white resin from Softener Part.com to remove color. If I add the White Resin into the media tank, do I need to take out any amount of current Cation Softening Resins inside the media tank to make room for white resin (I have 8" diameter tank)? If yes and how can I do? Please help me on this?
Thanks,


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  0 of 0 people found the following review helpful:
 
All start service! May 1, 2017
Reviewer: Morgan Holt from Phoenix, AZ United States  
I just can't say enough about responsive and detailed Andrew is about getting me information and guiding me through an interesting valve head replacement.
The manufacturer did not include all the parts in the box. A quick photo and within minutes I get an email, we are priority shipping you out a new part and please return the old one via the label included. How good is that!?
Questions abut to the right settings, how the valves and systems work are answered in detail and with a kind and patient tone. Awesome!
I wish every place I needed parts from was this good! If I could do a 6 star rating I would.

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